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Sales and CRM

From the first conversation to the cash, on one record.

A quotation becomes an order, the order becomes a shipment, the shipment becomes an invoice. Each step reads the one before it rather than being retyped from it.

Overdue · 3 accounts

₱207,065.60

Ordered by size, by age, and by what each account has already been told

The order to ring them in

  1. Slate Vista Builders Oldest, never chased Call first
  2. Northgate Facilities Two promises broken Call second
  3. Riverside Traders Chased 4 days ago Leave

An account chased this week drops down the list. One that has already paid enough is matched, not chased

Process illustration · demonstration data Who to ring first, and the reasons the order is what it is.
What goes wrong

The gaps we hear about most.

Sales and CRM

What runs the commercial side

Quote to cash

Quotations, orders, shipments, invoices, credit notes and returns. Invoicing beyond what was ordered is refused by the database.

Available

CRM and collections

Leads, deals and a pipeline that lives beside the orders they become, not in a separate system that has to be reconciled.

Available

Customer portal

Customers see their own invoices, quotations, orders, statement and service history, and can report a payment themselves.

Available

Online card and wallet collection

Customers settle an invoice online from the portal.

Available

Approval rules that block posting

A discount or an order above a threshold routes for approval, and the document cannot post until it has one.

Available
A group working through paperwork around a shared table
Quote to cash
Connected process

Lead to cash

Every step writes to the same ledger as it happens.

See every process on the platform
  1. Lead Qualified
  2. Quotation Sent and accepted
  3. Sales order Confirmed
  4. Shipment Stock released
  5. Invoice Issued
  6. Receipt Allocated
  7. General ledger Posted
Why the receivable is always right

The receivable is not a copy of the invoice, it is the same record seen from the finance side. Nothing has to be synchronised between the two, because there is only one.

Next

Where to look next.

See Boongon against your own processes.

A working session with an ERP specialist who understands finance and operations, not a generic sales presentation.